A working class hero is something to be. I really believe that. Men in suits can make money, but how do they make that money? By telling other people to actually MAKE something or do something. The Kronos web series, “1 in One Hundred Million” is still going strong, and it’s still celebrating the working class heroes that make every gear in this great big American machine turn the way they’re supposed to.
Kronos Celebrates the Working Class
It’s no wonder that Kronos has an entire web series devoted to the unsung heroes of the American workforce. Kronos is the leader in workforce management worldwide, managing time and attendance record, schedules, absence records, HR and payroll, hiring, labor analytics, and more. If any organization understands how important the men and women who form the backbone of our country are, it’s Kronos.
That’s why they continue to bring you the stories of the men and women who make this country run day in and day out. Because without these working class heroes, all those suits at the top would be floundering and so would we.
Working Class Hero, Troy Mitchum
We’ve seen episodes on firefighters, nurses, sous chefs, truck drivers, and more. This time around, Kronos brings us the story of Troy Mitchum, VP of Security for The Wynn, Las Vegas. His story is a classic tale of starting at the bottom.
Troy started at The Wynn in 1985 working in the mail room. From there, he moved up through the ranks of The Wynn doing every job imaginable from folding towels to pool cleaning to working as a valet. All of these jobs established him as an employee of excellent repute, as well as prepared him for his role in The Wynn’s security force.
Recently, Mitchum was promoted to VP of Security, a position which puts him in charge of over 400 security personnel, both human and canine. Mitchum and his team are responsible for both enforcing security and being the face of that security. In essence, they are both security and PR.
According to Mitchum, working security at the Wynn is equal parts enforcement and engagement. It’s all about presenting yourself well, having the right demeanor, answering questions, and generally being available to the guests. “It’s not just about force,” he says. “We’re on stage.”
Mitchum and his team are working class heroes if there ever were any. 25,000 people visit The Wynn every day. That’s 9 million visitors per year, and Mitchum and his team are responsible for the safety of all of them, doing security for the casino, hotel, and special events. To manage all of this, his team has 3 briefings a day on events at The Wynn and the general climate of the world, which helps them to keep an eye on potential risks and threats.
It’s a huge responsibility but one that Mitchum has been thoroughly prepared for by working at The Wynn for those 30 years. He knows the ins and outs of the resort, what’s out of place and what isn’t, and what to watch for. He also understands what it means to work at a hotel/casino/resort and that it’s about more than muscle and commands. He truly wears many hats.
Working Class Heroes are Something to Celebrate
Working class heroes keep this country running, and Kronos wants that to always be something in the forefront of our minds. Without the men and women who make up the foundation of this country, it would all fall down. It’s important to remember that. That gallon milk we buy or that car we just bought didn’t just appear. They were produced and transported and all that that entails. And it was all done by the working class heroes that we never even see! Check out the 1 in 100 Million series to learn more!