This post is sponsored by T-Mobile.
We all know that customer service can be a total nightmare. There are even websites dedicated to customers complaining about businesses and their customer service relations! We all see the Facebook rants by our friends, see the Tweets rambling on about how people can’t get answers, are stuck on hold, got disconnected, all while trying to solve a problem with a customer service agent. T-Mobile wants to change the game and give their customers the best possible customer service, regardless of what their issues are! Have you heard about the new initiative with T-Mobile and their newly launched T-Mobile’s Team of Experts?
Make Life Easier with T-Mobile’s Team of Experts!
The T-Mobile Team of Experts is a first of its kind customer service model, dedicating to fixing the broken way companies handle customer care and to make T-Mobile customers “feel like rock stars.”
About T-Mobile’s Team of Experts:
T-Mobile’s Team of Experts works like this: whenever you call or message T-Mobile, you get the same tight-knit team of customer care professionals dedicated just to you and other customers in your city. That’s right – they are there FOR YOU, and are dedicated solely to your city. They don’t use automated phone menus or robots, so long gone are the days of being transferred from department to department. You literally have your own entourage at T-Mobile dedicated to you! You can even see a photo of your Team of Experts in the T-Mobile App on iOS and Android!
The app is pretty cool, allowing you to message your Team just like you would anyone else you know. You can go back and forth between messaging your team and doing whatever else it is you’re doing – which for me is usually 10,000 things at once! That’s what technology is really all about, isn’t it?
People may think that bloggers and people who work from home in general have tons of free time, but it’s anything but! I work from home…but realize – I LIVE AT WORK. I am constantly working on blog posts, taking photos, editing photos, interacting on social media, researching new trends, answering the 800 emails I receive on a daily basis…and that’s just work.
It’s just Angeline and I since the divorce, and she works full time. So the majority of the household chores fall on my shoulders: grocery shopping, bill paying, caring for our 3 dogs and 3 cats, dishes, laundry…you get the idea!
What Makes T-Mobile Different From Other Carriers?
I just recently heard the term “Un-Carrier” that has been attributed to T-Mobile. They’re changing the way both families and businesses buy wireless through their doing away with the 2 year contract, made unlimited data the industry standard AND…through a recent report, we’ve found that T-Mobile’s nationwide 4G LTE network is the fastest and most responsive network!
T-Mobile ONE family accounts (two or more lines) also include ALL these Un-carrier benefits:
- Netflix On Us: Through an exclusive partnership, get a standard 2-screen subscription at no extra charge
- Simple Global: Unlimited text and data roaming and low flat-rate calling in 140+ countries
- Mobile Without Borders: Use your device in Mexico and Canada with unlimited talk, text, and data and up to 5GB of 4G LTE
- Gogo Inflight: Get unlimited texting all flight long and 1 free hour of smartphone Wi-Fi on all domestic flights
- DIGITS: Use up to five numbers on one device, or use one number on multiple devices
- MobileHotspot: Connect all your devices to the internet with included tethering data
- T-Mobile Tuesdays: get thanked with free stuff every week just for being a customer
You can find out more details at T-Mobile.com.
Check Out T-Mobile Online!