Guests sailing on a Carnival cruise who book a shore excursion through the cruise line can be completely confident they are getting the best price and best value with the introduction of a new Carnival shore excursion best price guarantee. The only guarantee of its kind in the cruise industry, the program is now available fleetwide for all Carnival Cruise Lines shore tours on ships sailing from North America!
As a longtime fan of Carnival Cruise Lines, my family has taken our fair share of Carnival Cruise Line shore excursions! I honestly can't imagine that anyone would find a better price elsewhere, but it's nice to know that Carnival is offering this guarantee, you know, just in case!
How the Carnival Cruise Lines Shore Excursion Best Price Guarantee Works
Under the best price guarantee, guests who find the same tour offered by another operator at a lower price than their booked excursion either before or during their cruise can complete a claim form to receive 110 percent of the difference in the form of a shipboard credit.
The guarantee is available for excursions booked prior to or during a cruise. If guests pre-book an excursion, then find a comparable tour advertised online at a lower price, they can complete an online form up to seven days prior to the cruise to invoke the guarantee. Guests can also complete a form during the cruise either before or after their excursion has taken place. Claims are typically processed within 24-48 hours.
“Many of our repeat guests who have booked Carnival shore tours previously are already knowledgeable on the outstanding value our tours provide,” said Mico Cascais, vice president of tour operations for Carnival Cruise Lines. “However, our research indicates that many others, particularly first-time cruisers, are interested yet concerned as to whether or not they are getting the best deal. The best price guarantee program will assure our guests they are getting both the highest quality and the best value on all of our tours,” he added.
Guests who book their excursion through Carnival enjoy the convenience of having shore excursion tickets delivered to their stateroom, 24/7 access to shipboard staff to answer questions and obtain assistance, and an assurance that they will receive a refund or the excursion time will be adjusted as needed based on weather or other issues affecting a ship’s scheduled port of call visit. Additionally, ongoing communication between tour operators and shipboard staff ensures that the cruise line is aware and can make necessary changes to a ship’s departure time when a tour is running late or unexpected circumstances arise.
The online and onboard claim forms require guests to provide the name of the competitor offering the comparable tour, excursion name, where the tour was advertised and the duration, price and any items included in the tour such as lunch, drinks, transportation or admission fees. The best price guarantee is applicable to shore excursion matches on the same date as the tour purchased from Carnival.
For additional information on Carnival’s shore excursion best price guarantee, visit www.carnival.com/
We did the Christmas Cruise out of New Orleans on the Carnival Sunshine. Being our first cruise, we didn't do any shore excursions. Good to know they have a price guarantee for when I bug hubby about the next Christmas Cruise! LOL
Awesome! We are huge cruisers- been on 22 cruises but never been on Carnival yet! That is my next cruise line! Sounds amazing and that zip lining- how neat!
That's fantastic. Looks like there are a lot of great options.
We have never been on a cruise, but if we did I would be happy to know that I was guaranteed the best price!
Wow, thats so cool! I went on a Carnival Cruise for the first time last year. I was pleasantly surprised at the value for the money. This is a great way to get people to want to go off the boat and explore when they are in port. Can't wait to cruise again. 🙂
So many wonderful places to travel by ship. I would love to go overseas on a cruise. Croatia looks beautiful!
i've NEVER been on a cruise! i think we'd have a blast as a family- esp with fun shore excursions
Looks amazing! I would love to go to a cruise like that. Hope to get the chance one day!
Every time I see gorgeous crystal clear water in cruise photos, it really makes me want to book a cruise.
I have never been on a cruise but hope to go on one soon. It's nice to know that they have this guarantee in place because getting the best price is very important to me.
Mama to 5 BLessings
that is awesome, I would love to go on a cruise. The zip line looks amazing. Looks like a great time!