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Carnival Cruise Lines Launches New Shore Excursion Best Price Guarantee!

January 15, 2014 by Jenn 11 Comments

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Guests sailing on a Carnival cruise who book a shore excursion through the cruise line can be completely confident they are getting the best price and best value with the introduction of a new Carnival shore excursion best price guarantee.  The only guarantee of its kind in the cruise industry, the program is now available fleetwide for all Carnival Cruise Lines shore tours on ships sailing from North America!

carnival cruise lines shore excursion best price guarantee

As a longtime fan of Carnival Cruise Lines, my family has taken our fair share of Carnival Cruise Line shore excursions! I honestly can’t imagine that anyone would find a better price elsewhere, but it’s nice to know that Carnival is offering this guarantee, you know, just in case!

Carnival Cruise Lines Snorkeling in Grand Turk

How the Carnival Cruise Lines Shore Excursion Best Price Guarantee Works

Under the best price guarantee, guests who find the same tour offered by another operator at a lower price than their booked excursion either before or during their cruise can complete a claim form to receive 110 percent of the difference in the form of a shipboard credit.

The guarantee is available for excursions booked prior to or during a cruise. If guests pre-book an excursion, then find a comparable tour advertised online at a lower price, they can complete an online form up to seven days prior to the cruise to invoke the guarantee. Guests can also complete a form during the cruise either before or after their excursion has taken place.  Claims are typically processed within 24-48 hours.

“Many of our repeat guests who have booked Carnival shore tours previously are already knowledgeable on the outstanding value our tours provide,” said Mico Cascais, vice president of tour operations for Carnival Cruise Lines.  “However, our research indicates that many others, particularly first-time cruisers, are interested yet concerned as to whether or not they are getting the best deal.  The best price guarantee program will assure our guests they are getting both the highest quality and the best value on all of our tours,” he added.

Best of Dubrovnik Carnival Cruise Lines Excursion

Guests who book their excursion through Carnival enjoy the convenience of having shore excursion tickets delivered to their stateroom, 24/7 access to shipboard staff to answer questions and obtain assistance, and an assurance that they will receive a refund or the excursion time will be adjusted as needed based on weather or other issues affecting a ship’s scheduled port of call visit.  Additionally, ongoing communication between tour operators and shipboard staff ensures that the cruise line is aware and can make necessary changes to a ship’s departure time when a tour is running late or unexpected circumstances arise.

Zipline Canopy Adventure in Puerto Rico

The online and onboard claim forms require guests to provide the name of the competitor offering the comparable tour, excursion name, where the tour was advertised and the duration, price and any items included in the tour such as lunch, drinks, transportation or admission fees. The best price guarantee is applicable to shore excursion matches on the same date as the tour purchased from Carnival.

For additional information on Carnival’s shore excursion best price guarantee, visit www.carnival.com/shoreexcursionbpg.  For general information on Carnival Cruise Lines, contact a travel agent, visit www.carnival.com or call 800-CARNIVAL.

 

Filed Under: Travel

About Jenn

Jenn, AKA "The Rebel Chick," is a single woman who strives to help her readers live their best lives possible. Whether it be through sharing new recipes, sharing her dating stories, or encouraging people to embrace adventure and travel, she aims to inspire people to live full, happy and authentic lives.

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Comments

  1. Nicole Brady says

    January 23, 2014 at 3:15 pm

    We did the Christmas Cruise out of New Orleans on the Carnival Sunshine. Being our first cruise, we didn’t do any shore excursions. Good to know they have a price guarantee for when I bug hubby about the next Christmas Cruise! LOL

    Reply
  2. mel says

    January 23, 2014 at 3:49 pm

    Awesome! We are huge cruisers- been on 22 cruises but never been on Carnival yet! That is my next cruise line! Sounds amazing and that zip lining- how neat!

    Reply
  3. Ellen Christian says

    January 23, 2014 at 4:04 pm

    That’s fantastic. Looks like there are a lot of great options.

    Reply
  4. Pam says

    January 23, 2014 at 6:06 pm

    We have never been on a cruise, but if we did I would be happy to know that I was guaranteed the best price!

    Reply
  5. Stacie Connerty says

    January 23, 2014 at 9:40 pm

    Wow, thats so cool! I went on a Carnival Cruise for the first time last year. I was pleasantly surprised at the value for the money. This is a great way to get people to want to go off the boat and explore when they are in port. Can’t wait to cruise again. 🙂

    Reply
  6. Nancy Lustri says

    January 23, 2014 at 9:58 pm

    So many wonderful places to travel by ship. I would love to go overseas on a cruise. Croatia looks beautiful!

    Reply
  7. Brett says

    January 23, 2014 at 10:08 pm

    i’ve NEVER been on a cruise! i think we’d have a blast as a family- esp with fun shore excursions

    Reply
  8. Joanna Sormunen says

    January 23, 2014 at 10:50 pm

    Looks amazing! I would love to go to a cruise like that. Hope to get the chance one day!

    Reply
  9. Nicole B says

    January 23, 2014 at 11:10 pm

    Every time I see gorgeous crystal clear water in cruise photos, it really makes me want to book a cruise.

    Reply
  10. Dawn says

    January 23, 2014 at 11:45 pm

    I have never been on a cruise but hope to go on one soon. It’s nice to know that they have this guarantee in place because getting the best price is very important to me.

    Reply
  11. Mama to 5 BLessings says

    January 24, 2014 at 9:48 am

    that is awesome, I would love to go on a cruise. The zip line looks amazing. Looks like a great time!

    Reply

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